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Our Hotel & Nearby Attractions

Luxury Hotel

Relax and revitalize at our world-class hotel. Offering refined elegance with modern conveniences and VIP-level amenities, our guestrooms and suites accommodate your every whim. Take a dip in our heated pool or swim up to the poolside bar at the lazy river for a frozen cocktail. Tee off on the only public Tom Fazio golf course in Louisiana or enjoy a day of pampering at Spa du Lac.

Check-In and Check-Out
Check-in begins at 4 p.m. Check-out is 11 a.m. Express Check-out is available through your television or by completing an Express Check-out card and leaving it with one of our Front Desk representatives. Late check-outs are subject to an additional charge.

Cancellation Policy
Reservations must be cancelled 24 hours prior to arrival date to avoid a penalty of a one-night hotel stay. No-shows are charged a fee of a one-night hotel stay. Exceptions may apply during holidays, special events or conventions.

Concierge
L'Auberge Casino Resort provides personalized concierge service to ensure our guests enjoy all the amenities offered at our resort and in the surrounding areas. This includes assistance with transportation arrangements, restaurant, golf and spa reservations, floral arrangements and more. If you have any special needs or requests, please contact us prior to your arrival by calling 337-395-7188.

Fitness Facilities
Registered hotel guests and guests receiving spa treatments receive complimentary access to the Fitness Facility. Daily use of the Fitness Facility for guests not staying in the hotel or without a spa treatment is $20.

Pet Policy
L'Auberge does not allow pets. Please contact the hotel directly for pet boarding facilities in the area.

Guest Laundry
Same-day service available Monday - Saturday, excluding holidays. Drop-off deadline is 7 a.m. Contact the Bell Desk at extension 7174 to arrange pick-up. Items will be delivered to the guest's room after 6 p.m. A list of laundry services and prices are available in each guest room.

Smoking Policy

Smoking is permitted in designated hotel rooms. Although we make every effort to ensure that all requests for bed type and smoking preference are received, L'Auberge Lake Charles does not guarantee a specific bed type or smoking preference. Rooms will be assigned upon check-in based on availability. A $250 cleaning fee will be charged for smoking in a non-smoking hotel room.

Parking and Complimentary Valet
Self-parking is available in the main parking area and the parking garage. Valet parking is available and complimentary.

Business Center
Available to hotel guests 24 hours a day at 1-337-395-7569. Customer Service is available Monday – Friday, 9 a.m. - 5:30 p.m.

Wi-Fi Access
Complimentary for hotel guests. A faster service is available for $9.99.

Deposit Policy
Upon check-in a $50 per day deposit will be required with a major credit card or debit card. Credit card will have a pending authorization for up to 14 business days. Please note, use of a debit card will result in a $50 charge and will take up to 30 business days to be refunded. No cash or pre-paid cards accepted.

AAA and AARP
A 10% discount is given with proper identification.

Marina Boat Slips/RV Parking
Marina boat slips can be reserved at the hotel front desk or by calling 337-395-7777.
Because of recent construction we no longer have RV reservations or parking available. Please call 337-395-7777 for area parking alternatives.

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Contact Us

If you have any questions or would like to discuss an issue regarding our casino, please fill out the form below and we will do our best to get back to you as soon as possible. Thank you!

Guest Information
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Feel free to call us at 866-355-7111 for additional information.